FAQ's

What is Mr. Idly and Mrs. Saambhaarr?

Mr. Idly and Mrs. Saambhaarr, Powered by Cholanadu Sorudaithu, is your go-to destination for authentic, Ready-to-Eat Indian Vegetarian meals. We bring the vibrant and rich flavors of India right to your table, allowing you to enjoy traditional home-cooked meals in minutes, made from the finest ingredients.

What types of products do you offer?

We offer a wide range of Ready-to-Eat Indian Vegetarian dishes, including comforting curries, aromatic rice varieties, delicious snacks, and delectable sweets. All of our products are designed to provide you with the authentic taste of India with convenience, making it easier for you to enjoy home-cooked meals anytime, anywhere.

How do I prepare your Ready-to-Eat meals?

Our meals are designed for convenience! Simply heat and enjoy. Each product comes with clear instructions on how to prepare it in minutes, whether by microwaving or heating on the stovetop.

Are your products Vegetarian?

Yes! All our meals are 100% vegetarian, capturing the flavors and richness of India’s vegetarian culinary tradition. We use the finest plant-based ingredients to craft each dish, ensuring they meet the highest standards of taste and quality.

How do I place an order?

Placing an order is easy! Just visit our website, browse our products, select the items you want, add them to your cart, and proceed to checkout. You can complete your purchase with secure payment options, including Debit/Credit cards, Net Banking, or Cash on Delivery (COD).

Can I track my order?

Absolutely! Once your order has been confirmed and shipped, we will send you a Shipping Confirmation Email. You can track the progress of your order through the tracking link provided in the email.

What should I do if my order is missing or damaged?

We take great care in ensuring that your order arrives in perfect condition. However, if there’s an issue with your order—such as missing or damaged products—please contact our customer service team immediately at +91 99404 26117/ +91 98847 66116 (Text Only), and we’ll resolve it promptly.

Do you offer any discounts or promotional codes?

Yes! We frequently offer special discounts and promotions. Be sure to check our website for any ongoing offers. For example, you can use our 15% discount coupon on any purchase. Check the coupon terms for details.

Do you ship internationally?

Currently, we are focusing on serving customers within India. We do not offer international shipping at the moment, but we are planning to expand our services soon. Stay tuned for updates on international deliveries!

Can I cancel my order once it’s been placed?

You can cancel your order before it has been processed or shipped. If you wish to cancel, please refer to our Cancellation and Return Policy on the website, or contact our customer service team immediately. Orders that have already been shipped cannot be cancelled, but we will work with you to handle any concerns.

Are your products made with preservatives?

No, we do not use any preservatives or chemicals in our products. We believe in providing you with the most authentic, fresh, and natural flavors of Indian cuisine. Our Ready-to-Eat Veg meals are crafted using the finest ingredients, with minimal processing, to ensure a delicious and healthy experience. Our goal is to offer you the taste of home-cooked meals without compromising on quality or your well-being.

How long do your Ready-to-Eat products last?

Our Ready-to-Eat Veg meals have a shelf life of several months, depending on the type of product. You can find the exact expiration date printed on the packaging. Always store the products in a cool, dry place for optimal freshness.

How can I contact customer support?

You can reach our customer support team through the following:

  • Phone:+91 98847 66116 (Whatsapp Only)/ +91 99404 26117
  • Address: 46, Gopathi Narayanaswami Chetty Rd,
    2nd Floor, T. Nagar, Chennai – 600017.
    in Tamil Nadu, India.

We are here to assist you with any questions or concerns you may have!

Where can I find your products?

Our products are available exclusively on our website: mridlymrsSaambhaarrr.com. For any inquiries or bulk purchases, feel free to contact us directly.